Health & Vision Claims
Available Submission Methods
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Ask your health-care provider if they can submit your claim electronically to Canada Life right at the time of service.
Types of health-care providers that can use Provider eClaims:
- Acupuncturist
- Chiropractor
- Dietitian
- Massage therapist
- Naturopath
- Optometrist/optician
- Podiatrist
- Psychologist
- Physiotherapist
- Speech Therapist
Your provider must be approved for Provider eClaims by Canada Life. To check out the eligible providers in your area, visit Canada Life provider page.
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Submit your claim online through Canada Life GroupNet. Simply take a photo or use a scan and attach your claim documents with your claim.
All claims can be submitted online to Canada Life with the following exceptions:
- Expenses older than 12 months.
If your claim cannot be submitted online, you are required to complete a paper claim.
Keep your original receipts for 12 months, in case you are audited.
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Complete and submit one Healthcare Expenses Statement form for your family and send it along with all original receipts and bills to:
Canada Life
Regina Benefit Payments
PO Box 4408
Regina SK S4P 3W7Log in to MySTF to access claim forms.
Remember to keep a copy of your claim form and receipts for your own records.