Travel Coverage and Pre-Travel Assistance

Whether you’re travelling to another province or another country, your STF Members’ Health Plan includes coverage for you and your family for medical emergencies. Your GSC card includes a travel assistance number to make accessing your health insurance easy, as does the GreenShield+ app. Services are available 24 hours per day, seven days per week.

You can also get answers to your questions before you travel. Whether you’re travelling within Canada and simply have questions about out-of-province medical coverage or if you’re going abroad, the GreenShield travel experts can help. The pre-travel inquiries team can be reached at 1-800-936-6226 and we highly encourage you to contact them before you travel.

Contact GreenShield for the following services:

• Information on the destination such as Global Affairs Canada warnings, vaccines, visas, general questions on currency and rates, time zone differences, international dialing codes, provider references and embassies, etc.
• Information on benefits, exclusions and confirmations of coverage.
• Evaluation of known medical conditions prior to departure.

Please read the Travel Coverage section of the Health Benefits Information booklet for details.

Travel Tip: When travelling, don’t forget to take your GreenShield identification card and provincial health card.