Health & Vision Claims

Available Submission Methods

  1. Ask your health-care provider if they can submit your claim electronically to Great-West Life right at the time of service (i.e., use Provider eClaims).

    Types of health-care providers that can use Provider eClaims:

    • Acupuncturist
    • Chiropractor
    • Massage therapist
    • Naturopath
    • Optometrist/optician
    • Physiotherapist

    Your provider must be approved for Provider eClaims by Great-West Life. To check out the eligible providers in your area, visit Great-West Life provider page.

  2. Submit your claim online through Great-West Life GroupNet.

    Eligible expenses that can be submitted online to Great-West Life:

    • Acupuncture
    • Athletic Therapy
    • Chiropody
    • Chiropractor
    • Dietitian
    • Massage Therapy
    • Naturopath
    • Osteopath
    • Physiotherapy
    • Podiatry
    • Prescription Drugs
    • Psychology
    • Speech Therapy
    • Social Worker
    • Vision

    If the type of claim is not listed above, the claim cannot be submitted online, but requires the completion of a paper claim.

    Keep your original receipts for 12 months, in case you are audited.

  3. Complete and submit one Health Claim form for your family and send it along with all original receipts and bills to:

    Great-West Life
    Regina Benefit Payments
    PO Box 4408
    Regina SK  S4P 3W7

    Log in to MySTF to access your prepopulated claim forms.

    Remember to keep a copy of your claim form and receipts for your own records.